When I first called Leanne for the consultation she was very friendly and approachable. I had lost 12 kilos since I had joined Weight Watchers and my daughter insisted I see Leanne for a consultation. A few days later we went shopping at some of the stores and she knew exactly what suited me and picked up the right clothes. She patiently waited till I tried them on and then suggested a few accessories for the same dress which is helpful especially if you are on a budget. Leanne was punctual and also gave me great ideas about makeup and jewellery as well. I have recommended Leanne to all my friends.